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General

Corporate Accounts - A corporate account may be established after completing a credit application. We do request a credit card for the first order, however, and will keep the number on file. Invoices go out within three days after the order is placed. If payment is not received within 15 business days of the date of the invoice, the amount will be placed on the credit card. Any bill PAST DUE BY 60 DAYS or more will incur a $25 late fee.

Personal orders require payment by credit card, cash, money order or personal check. We accept Mastercard, Visa, Discover & American Express. All personal checks must clear before basket orders are processed. If payment is made by personal check and is returned for insufficient funds, a $25 service fee will be charged to the customer.

Shipping charges added to shopping cart are based on UPS ground shipping. Hand delivery charges to New York City and its boroughs, Nassau County and Suffolk County will be added accordingly. If you have any questions on these fees, please contact us by either email or by calling us.

Due to seasonal and/or supplier availability, Gift Baskets Delights reserves the right to substitute unavailable items for items of equal or greater value.

Shipping and Delivery

We offer hand delivery to the following areas: Manhattan, Nassau County, Queens, Suffolk County, Brooklyn, Bronx and Staten Island. Special arrangements can be made for hand-delivery services to some areas in Westchester, New Jersey and Connecticut. These areas are also within one day shipping schedule with UPS Ground Service.

Basket orders placed for local delivery before 11:00 a.m. will be delivered the same day. Any orders placed after 11:00 a.m. will be delivered the next business day, unless a future delivery date is arranged. Same day delivery is available after 11:00 a.m. to all Nassau County areas, however, a $5.00 rush delivery fee may be incurred.

Residential deliveries: Residential deliveries will be made Monday through Friday between 9:00 a.m. and 6:00 p.m. Saturday deliveries are available upon request and availability. Hand-delivery charges vary according location. Hand delivery to Manhattan start at $15.00. Hand delivery to Bronx and Staten Island start at $25.00 because of bridge tolls. Deliveries in Nassau start at $10.00 within a 10 mile radius of our retail location. For deliveries to Queens, Brooklyn and Suffolk County a $15.00 fee will be added. Local delivery fees for other locations vary and are available upon request. Please call us for special delivery arrangements.

Re-delivery attempts or re-routed deliveries to corrected addresses: When no one is available to receive packages, a second delivery attempt will be made. You will be charged accordingly. In addition, you will also be charged if the second delivery attempt is due to an incorrect address.

Commercial Deliveries: Commercial deliveries will be made Monday through Friday between 8:00 am. And 5:00 p.m. Our courier service guarantees delivery by the close of the business day. Fees are the same as the residential fees outlined above. For multiple corporate orders being delivered to customer's office, a flat fee (based on the number of gifts being delivered) will be charged per trip. For corporate orders where gifts are being locally delivered to multiple recipients (i.e. holiday gifts) the applicable local delivery fee will be charged for each gift shipped. Special timed deliveries available upon request.

Preferred carrier is UPS with Delivery Confirmation. Most packages will arrive at their destination in 2-5 business days. Fed-Ex services are available upon request. Parcels, usually range from $10.50 to $15.50 for regular ground service on regular size packages. All oversize packages will be billed accordingly. All other requests for 3 Day Select, 2nd Day Air and Next Day Air, will be quoted upon request. Our orders are shipped regular ground service unless otherwise requested. Penalty fees for incorrect addresses will be charged. For corporate orders where gifts are being sent to multiple recipients (i.e. holiday gifts) the applicable shipping fee will be charged for each gift shipped. We cannot guarantee transit times with any carriers.

Shipping Rates are:  
Up to $19.99 $7.95
$20.00 to $34.99 $7.95
$35.00 to $44.99 $9.95
$45.00 to $54.99 $9.95
$55.00 to $64.99 $10.95
$65.00 to $74.99 $11.95
$75.00 to $84.99 $12.95
$85.00 to $99.99 $13.95
$100.00 to $114.99 $14.95
$115.00 to $129.99 $15.95
$130.00 to $144.99 $16.95
$145.00 to $159.00 $17.95
$160.00 to $174.99 $19.95
$175.00 to $199.99 $22.95
$200.00 to $224.99 $27.95
$225.00 to $250.00 $29.95

Security and Privacy

Security remains the primary concern of on-line consumers. Shopping online through our secure website is one of the safest ways to shop. You may submit sensitive data (e.g., credit card numbers) to this site with the assurance that this site legitimately runs under the strictest rules of GIFT BASKETS DELIGHTS. All information sent to this site is encrypted, protecting against disclosure to third parties. This means your personal information is encrypted and is readable only by our order-processing department.

Gift Baskets Delights also respects your privacy. Any information that you give us is held with the utmost care and security and we will not sell, rent, or loan your information to any third party without your consent. We will not release any personal information such as your name, address, e-mail address, phone number or credit card information except as described in this statement.

In connection with our customers' orders, we collect personal information in order to process and fulfill their order, and to provide customers with information regarding their order. In addition, we may share or disclose such information in order to conform to or comply with legal requirements, to protect the rights of Gift Baskets Delights or to act under exigent circumstances to protect the personal safety of Gift Baskets Delights's personnel or the public.

Our privacy policy is explained in detail below:

What Information We Collect and Why - Our sites use various forms for customers to request information and to purchase products. As described below, we collect personal information from customers primarily so that we may process your order, but also so that we may enhance our services to our visitors and make each visit as unique as possible:

Billing and Shipping Information - during the checkout process, we ask for certain personal information that is necessary to process your order. Basic personal information such as name, address and phone number may be transmitted to contracted third parties for the purpose of shipping your order.

E-mail Address - we may also ask customers if they would like to receive via e-mail special announcements or offers from us. Users may opt to be removed from our mailing list at any time by emailing us at info@giftbasketsdelights.com

Cookies - the "cookies" we use are pieces of data your browser stores on your computer's hard drive at our request. They enable us to determine when you last visited us. We do not store any of your personal information.

Consent - By using our site, you consent to the foregoing collection and use of information by Gift Baskets Delights.

Change/Modify - You can modify your information as shown on our mailing list by submitting another registration on our "Mailing List" link. Your old information will be removed as soon as we receive your new information.

Returns & Cancellations

We take great care in packaging our baskets; therefore any damaged shipments must be reported to us immediately. Be sure to keep all packaging as it may be requested by carrier. We will make every effort to replace any damaged items and ensure your satisfaction. Unopened baskets may be returned within 5 working days with an authorization. Please call or email us to obtain authorization. Return shipping is the responsibility of the recipient/buyer. Shipping and handling charges are non refundable. All merchandise must be returned in the original carton and in good condition. No credit can be issued until we receive the returned merchandise. We pride ourselves on fast service and shipping, therefore any cancellations must be made within 12 hours of order confirmation. A 20% restocking fee will be charged for all cancellations if your order has already been designed and prepped for shipping. We are not responsible for any order changes due to typographical or other errors on the part of the customer. If we are in error, we will correct the error promptly by either refunding your money or sending another (corrected) order. Contact us immediately and notify us of any order errors at orders@giftbasketsdelights.com.

Contacting Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us at info@giftbasketsdelights.com or just see our contact page for other ways to contact us.

 
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Daily deliveries to all of Queens, New York City, Nassau, Suffolk, Brooklyn, Bronx, Staten Island, Westchester, New Jersey and Connecticut.

Same day delivery in Nassau & Suffolk: Albertson, Atlantic Beach, Baldwin, Bayville, Bellerose, Bellmore, Brookville, Carle Place, Cedarhurst, Cold Spring Harbor, Commack, Dix Hills, East Meadow, East Rockaway, East Willingston, Eaton's Neck, Elmont, Floral Park, Franklin Square, Freeport, Garden City, Glen Cove, Glen Head, Glen Oaks, Great Neck, Hempstead, Herricks, Hewlett, Hicksville, Huntington, Inwood, Island Park, Island Trees, Jericho, Kings Point, Lakeview, Lattingtown, Levittown, Lido Beach, Locust Valley, Long Beach, Lynbrook, Malverne, Manhasset, Manhasset Hills, Massapequa, Melville, Merrick, Mineola, Muttontown, New Hyde Park, Oceanside, Old Bethpage, Old Brookville, Old Westbury, Oyster Bay, Plainedge, Plainview, Point Lookout, Port Washington, Rockville Centre, Roosevelt, Roslyn, Roslyn Heights, Seaford, Searingtown, Stewart Manor, Syosset, Uniondale, Valley Stream , Wantagh, West Hempstead, Wheatly Heights, Willinston Park, Woodbury.

Same day delivery in Queens: Astoria, Bayside, Bellerose, Beechurst, College Point, Corona, Douglaston, Elmhurst, Flushing, Forest Hills, Fresh Meadows, Glen Oaks, Glendale, Howard Beach, Jackson Heights, Jamaica, Jamaica Estates, Kew Gardens, Little Neck, Long Island City, Malba, Maspeth, Middle Village, Ozone Park, Queens Village, Rego Park, Richmond Hill, Ridgewood, Rosedale, Sunnyside, Whitestone, Woodhaven, Woodside.

Daily Deliveries to all of Manhattan, including The New York Stock Exchange and Nasdaq, Hotels & Convention Centers, Colleges & Universities.

All other areas next day delivery. Nationwide daily shipping through UPS. Baskets will be shipped UPS ground unless other arrangements are requested.
Gift Baskets may also be shipped Fedex Ground to the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.